The Transplant Australia vision is for Australia to lead the world in organ and tissue donation and transplantation – saving lives, improving quality of life and providing much needed care and support.

Business Challenge

Transplant Australia is charged with a mission to increase the rate of organ and tissue donation, improve the community’s understanding of transplantation as well as provide members with support, education and guidance. Without an effective online presence, achieving these objectives and communicating with key stakeholders and members of the public proved to be a challenge.

Monetary donations could only be received via the post. The subsequent manual processing of donations created an administrative burden for Transplant Australia staff and proved a laborious task for supporters. A consistent approach to the promotion of the World Transplant Games and Australian Transplant Games was also required.

Solution

BlueArc created a detailed roadmap to assist Transplant Australia improve web based communications and workflow processes. Taking a creative and fresh approach to the user interface, the Transplant Australia website was redesigned and developed based on the IgnitionSuite Web Content Management platform. IgnitionSuite allows content authors to easily update the website without the need for design or technical skill.

With the ability to manage multiple websites, IgnitionSuite was also used to power the website for the World Transplant Games. For each website, the BlueArc solution provides:

Transplant Australia Corporate Website

  • Secure Shop
  • Secure online monetary donations
  • Online membership system
  • Integration and application of workflow and security to State & National Databases

World Transplant Games Website

  • Email Campaigns
  • Online Forms/Surveys
  • Photo Galleries

Customer Benefits

The design and development of Transplant Australia websites, based on IgnitionSuite Content Management platform has provided the following benefits:

  • Greater exposure and awareness of Transplant Australia and the Australian and World Transplant games
  • Reduced time and cost associated with updating the website
  • Increased visitor traffic to the site 
  • Improved communication between members, branches and interest groups through email newsletters
  • Increased donations through the online channel

The website provides Transplant Australia with a modern and engaging online presence for improved communication with the target audience.

What the client said

“Our experience working with BlueArc has been a very positive one. The website has been well received and is thought of as the best in the sector. It has provided tremendous value to our organisation in terms of communicating our cause. The creative look and feel is also a great extension of our brand.”

Chris Thomas, CEO & Director, Transplant Australia