Sydney Airport Corporation Limited (SACL) required a website for a new parking initiative which would allow customers to pre-book parking online. BlueArc designed and custom developed the E-PARK website to provide SACL with comprehensive functionality for customers, travel trade and parking administrators.
The site was integrated into Tivoli Access Manager (an authentication and authorisation solution) and IgnitionSuite Web Content Management System (Web CMS). IgnitionSuite provides authorised staff with the ability to easily update content on the site – without reliance on the IT department. IgnitionSuite has also provided Sydney Airport with extranet features. Other features of the system include:
- Customisable parking module for the management of service levels, email templates, fees, bookings, customers and travel trade
- Customisable rate tables and promotions
- Highly sophisticated reporting capabilities
The number of bookings and registrations to the E-PARK website has exceeded SACL expectations and has provided SACL with a new and profitable revenue stream. The system is user-friendly, visually appealing and secure. The web content management system saves time and increases staff productivity.
“We have had the privilege of working with Sydney Airport to develop their corporate website and were delighted to have been selected once again to develop E-PARK, their latest venture.”
“It has been rewarding to see the BlueArc team translate complex business requirements into a site that has exceeded all client expectations. The site has generated an unprecedented number of visitors and bookings and demonstrates how an effective online presence can really transform sales.”
“We look forward to continuing our relationship with Sydney Airport to further enrich their digital channels.”
Scott Porter, CEO, BlueArc