Situated on the central coast of New South Wales, Wyong Shire Council encompasses one of the state’s fastest growing populations.

Business Challenge

Council staff realised the existing website was not sufficient to meet the needs of a rapidly expanding populace. With no Content Management System (CMS) in place, only one staff member could make updates to the site. This arrangement made decentralised publishing impossible, and was proving inefficient and time consuming. It was clear that the current website was not fulfilling the needs of Council or its residents.

Solution

Following a competitive tender process, BlueArc was chosen as the digital partner to design, build and implement the new Wyong Shire Council website. BlueArc developed Wyong Shire Council’s website using the IgnitionSuite Web CMS platform. Tailored to the unique requirements of Local Governments, IgnitionSuite offers a wealth of features designed to streamline the process of publishing and managing content, including decentralised authorising, workflow and approval processes, online forms and reporting.

Wyong Shire Council’s new website adheres to stringent web accessibility standards. Adjustable text size and ‘high contrast mode’ promote accessibility for visually impaired visitors. The intuitive and accessible solution empowers Council staff across all levels of technical skill to administer and maintain site content.

Other features:

  • Email marketing
  • Online forms
  • Maps
  • Reporting
  • Blogs
  • Social media integration
  • Enterprise search
  • News and weather feeds

Customer Benefits

BlueArc has delivered Wyong Shire Council a new website that facilitates easy access to information. Council staff can now confidently manage the large volume of information central to a dynamic, functioning Council and its community.

The new website provides a number of benefits to Wyong Shire Council, including: 

  • A crisp and logical interface that promotes a rich and engaging online experience for visitors.
  • Improved information architecture and functional design, enhancing usability and content discovery.
  • Decentralised publishing and improved workflows and approval processes to ensure tasks are simplified and streamlined.

Wyong Shire Council is better equipped than ever to deliver information and services to its community. The scalability of the IgnitionSuite platform ensures that Council’s digital presence can evolve and grow with its community.

What the client said

“BlueArc’s impressive local government resume and personal approach gave us great confidence in their ability to meet our goals and objectives for the new website. The new CMS is straightforward and easy to use, and is miles ahead of our previous system in terms of flexibility and information management.”

“We needed a website that would benefit our community by giving visitors easy access to all relevant information and an attractive, user friendly interface would reflect our friendly culture and beautiful location. BlueArc has delivered on all points.”

Martine Brieger, Manager Communications, Wyong Shire Council