The City of Stonnington is the local council for a collection of suburbs in the state of Melbourne including: Prahran, Windsor, South Yarra, Toorak, Armadale, Malvern, Malvern East, Glen Iris and Kooyong.
City of Stonnington’s existing Content Management System (CMS) was outdated, cumbersome to use and not adequate to efficiently manage the large volume of information channelled through a busy metropolitan Council. The Council has also received feedback that they needed to improve their lines of communication with the community through better online services than those available through the existing website.
The City of Stonnington worked with BlueArc who developed a new website and CMS ensuring the website is informative, intuitive and highly accessible. The new website enables enhanced service delivery with tools that support community engagement, including online forms and surveys. Social media integration makes instantaneous communication possible between Council and the community on events, projects and activities, while RSS feeds and e-newsletters keep the community up-to-date and involved. The CMS platform gives staff purpose-built tools to control and moderate user-generated content and information flow without compromising the security, intellectual property and governance of Council.
The City of Stonnington found that the specifically tailored website met all the requirements needed for their local government. The new CMS in particular has increased efficiencies and facilitated easy content management, approvals and workflow. Additional benefits created from the new site include streamline processes, reduced paper work, improved staff productivity and decreased time and costs.